Delyora Privacy Policy

Powering smarter schools. · Effective date: September 26, 2026

Divi IT Solutions ("we", "us", or "our") operates Delyora, a school management platform for academic, administrative, communication, financial, and related school activities. This Privacy Policy explains how information is collected, used, stored, protected, and disclosed when you use our app, website, and related services.

1. Information We Collect

Depending on your role and how your school uses Delyora, we may process names, email addresses, phone numbers, profile information, login credentials, roles, school affiliation, account status, student admission and academic information, class and stream information, guardian information, attendance-related information, school fees information, and other school records entered by authorized users.

We may also collect technical information needed to operate and secure the service, such as device information, operating system information, IP address, application activity, crash information, and server logs.

2. How We Use Information

• Provide and operate Delyora.
• Authenticate users and manage accounts.
• Support school administration and academic activities.
• Provide authorized school communications.
• Process and display school-related records and transactions where applicable.
• Send service notifications and alerts.
• Maintain security and prevent unauthorized activity.
• Diagnose technical issues and improve performance.
• Comply with applicable legal obligations.

3. School-Managed Information

Delyora is intended for schools and authorized users. Schools may determine what information they enter and how it is used for legitimate educational and administrative purposes. Questions about information controlled by a school may also be directed to the relevant school administration.

4. Sharing of Information

We do not sell personal information to third parties. Information may be accessed by authorized school users according to their roles and permissions, service providers supporting our infrastructure, or disclosed where required by law or necessary to protect users, the service, or our legal rights.

5. Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction. No electronic system can be guaranteed completely secure, so users should protect their passwords and promptly report suspected unauthorized access.

6. Data Retention

Information may be retained for as long as reasonably necessary to provide the service, maintain legitimate school and administrative records, resolve disputes, maintain security, and comply with applicable legal obligations. Retention periods may vary by information type and school requirements.

7. Your Rights

Subject to applicable law, individuals may have rights concerning their personal information, including access, correction, deletion where applicable, and the ability to raise concerns about its handling. Requests concerning information controlled by a school may need to be directed to that school.

8. Children's Information

Delyora may process information about students who are minors as part of school administration. Such information is handled through schools and authorized users for legitimate educational and administrative purposes. We do not use children's information for targeted advertising.

9. Third-Party Services

The service may use third-party providers for hosting, authentication, payments, messaging, analytics, or other functionality. Such providers may process information as necessary to provide their services and subject to applicable requirements.

10. Payments

Where Delyora supports school fees or other payments, payment information may be processed by the relevant payment provider. We do not intend to store complete payment-card credentials unless explicitly stated for a particular service.

11. Cookies and Similar Technologies

Our website or web services may use cookies or similar technologies for authentication, security, preferences, analytics, or functionality. The mobile application may use local storage and similar technologies for settings and authentication state.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to the service, legal requirements, or privacy practices. Updated versions will be published through the relevant Delyora service with a revised effective date.

13. Contact Us

Divi IT Solutions
Email: privacy@divi.co.ke
Website: https://divi.co.ke

14. Acceptance

By using Delyora, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, consent will be obtained through the appropriate process.